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Shipping

How does the wood arrive?

The wood is drop shipped by an independent trucking company. If requested, they will call you when they arrive close to your destination. Each board size is 7/8" x 5" x 12'.  There are 8 boards per bundle, 41.12 sq. ft. per bundle. Each bundle weights 145lbs. There are 20 bundles to one pallet. (1 bundle size is 12’ x 4’). We recommend that you have at least two to four people to unload your order.

 

We are unable to accept returns or make exchanges unless the merchandise is received in a damaged condition.  You must check the order upon receipt and record any damages, missing items or discrepancies on the shipping document and notify the shipping company dispatcher, prior to signing approval of the shipment. Then notify us within 24 hours of any reported damages, missing items or discrepancies.

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